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tour operator manager

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Description

Tour operator managers are in charge of managing employees and of activities within tour operators related to the organisation of package tours and other tourism services.

EssentialOptional

Theoretical Knowledge

sales strategies tourism market ecotourism augmented reality self-service technologies in tourism virtual reality property management software

Practical Skills

measure customer feedback handle personal identifiable information negotiate tourism rates prepare travel packages perform market research select optimal distribution channel comply with food safety and hygiene develop tourism products manage contracts build business relationships manage staff build a network of suppliers in tourism develop revenue generation strategies set up pricing strategies develop strategies for accessibility manage visitor flows in natural protected areas maintain customer service manage distribution channels provide customised products manage budgets oversee the design of touristic publications maximise sales revenues plan medium to long term objectives oversee quality control oversee the printing of touristic publications plan marketing strategy recruit employees translate strategy into operation identify suppliers manage conservation of natural and cultural heritage manage distribution of destination promotional materials engage local communities in the management of natural protected areas create annual marketing budget manage production of destination promotional materials coordinate operational activities develop working procedures negotiate tourism experience purchases use e-tourism platforms promote virtual reality travelling experiences educate on sustainable tourism support community-based tourism support local tourism develop tourism destinations improve customer traveling experiences with augmented reality