sales engineer

Description

Sales engineers provide technical customisation of products based on customers requests and needs (mainly heavy duty), such as building equipment. They take care of business to business contact and assume responsibility for complex repairs and maintenance process.

EssentialOptional

Theoretical Knowledge

consumer protection teamwork principles electrical wiring plans e-procurement capital goods industry types of vehicles parts pricing inventory management rules supply chain principles car controls

Practical Skills

calculate costs of repair operations achieve sales targets prospect new customers keep up-to-date on manufacturer's policies ensure compliance with warranty contracts apply health and safety standards implement sales strategies maintain vehicle records build business relationships provide customer follow-up services check finished vehicles for quality control provide customer information related to repairs maintain parts inventory negotiate sales contracts purchase vehicle parts manage vehicle services' financial resources coordinate automotive repair and maintenance service issue sales quotations for repairs or maintenance implement marketing strategies apply territory planning advise customers on motor vehicles maintain customer records use communication techniques perform road testing of vehicles apply technical communication skills interpret electrical diagrams think proactively organise storage facilities maximise sales revenues carry out repair of vehicles purchase automotive equipment drive vehicles