Description
Tourist animators develop and organise entertainment activities for guests of a hospitality establishment. They set up and coordinate activities to entertain customers.
EssentialOptional
Theoretical Knowledge
Practical Skills
manage conservation of natural and cultural heritageassist clients with special needsensure cross-department cooperationidentify customer's needsdemonstrate intercultural competences in hospitality servicesmanage health and safety standardsentertain guests interactivelykeep up to date on local eventscomply with food safety and hygieneengage local communities in the management of natural protected areasbuild business relationshipsprovide tourism related informationinform customers of activity changesdevelop entertainment programmessupport community-based tourismsupport local tourismdistribute local information materialsevaluate eventsimplement sales strategieshandle customer complaintsmaintain customer servicegreet guestsuse e-tourism platformspromote virtual reality travelling experienceseducate on sustainable tourismhandle financial transactionsimplement marketing strategiesimprove customer traveling experiences with augmented reality