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travel agency manager

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Description

Travel agency managers are in charge of managing employees and activities of a travel agency. They organise, advertise and sell tourist offers and travel deals for specific regions.

EssentialOptional

Theoretical Knowledge

tourist resources of a destination for further development geographical areas relevant to tourism ecotourism augmented reality self-service technologies in tourism virtual reality

Practical Skills

measure customer feedback manage conservation of natural and cultural heritage prepare travel packages perform market research identify customer's needs conduct search engine optimisation oversee all travel arrangements comply with food safety and hygiene monitor financial accounts implement sales strategies handle customer complaints implement strategic planning engage local communities in the management of natural protected areas manage staff supervise crew build a network of suppliers in tourism create annual marketing budget set up pricing strategies manage visitor flows in natural protected areas coordinate operational activities use global distribution system seek innovation in current practices motivate staff to reach sales targets manage budgets apply strategic thinking maintain relationship with suppliers maximise sales revenues use e-tourism platforms recruit employees negotiate supplier arrangements support community-based tourism implement marketing strategies support local tourism plan digital marketing train employees manage online content develop inclusive communication material build business relationships manage distribution channels promote the use of sustainable transport develop working procedures participate in tourism events perform services in a flexible manner promote virtual reality travelling experiences educate on sustainable tourism improve customer traveling experiences with augmented reality