Description
Baggage flow supervisors monitor the flow of baggage in airports to ensure baggage makes connections and arrives at the destinations in a timely manner. They communicate with baggage managers to ensure compliance with regulations and apply solutions. Baggage flow supervisors collect, analyse and maintain records on airline data, passenger, and baggage flow, as well as create and distribute daily reports regarding staff needs, safety hazards, maintenance needs and incident reports. They ensure cooperative behaviour and resolve conflicts.
EssentialOptional
Theoretical Knowledge
Practical Skills
tolerate stressapply airport standards and regulationsensure efficient baggage handlingtransfer luggagereport airport security incidentsmonitor airport service performanceidentify airport safety hazardsfollow airport safety proceduressupervise transfer of luggagewrite work-related reportsconduct airport security screeningcomply with scheduleensure public safety and securitymonitor security measuresensure compliance with airport security measuresimplement improvements in airport operationsperform ground-handling maintenance proceduresconduct airport safety inspectionsperform risk analysisinteract with airport stakeholderscarry out evacuation of airport in an emergencyimplement airport emergency plansprovide assistance to airport usersmanage teamworkuse different communication channels