Description
ICT change and configuration managers organise and implement a process to manage changes throughout the lifecycle of ICT assets such as software, applications, ICT systems, etc. ICT change and configuration managers have a sound knowledge of the main technologies and processes used in system engineering and to manage the lifecycle of ICT systems and subsystems.
EssentialOptional
Theoretical Knowledge
project configuration managementdigital systemsICT project management methodologiesICT process quality modelsDevOpstools for software configuration managementcontrol objectives for information and related technologyPuppet (tools for software configuration management)Jenkins (tools for software configuration management)Apache MavenChef (tools for software configuration management)Salt (tools for software configuration management)integrated development environment softwareCodenvySTAFVagrantOctopus Deployembedded systemscomputer programming
Practical Skills
train employeesperform project managementbuild business relationshipsadminister ICT systemdevelop automated migration methodsintegrate system componentsmanage ICT virtualisation environmentsuse scripting programmingmanage software releasesmanage changes in ICT systemdeploy ICT systemsdesign cloud architectureperform software unit testingmigrate existing datautilise computer-aided software engineering toolsapply operations for an ITIL-based environmentperform software recovery testing