Description
Park guides assist visitors, interpret cultural and natural heritage and provide information and guidance to tourists in parks such as wildlife, amusement and nature parks.
EssentialOptional
Theoretical Knowledge
Practical Skills
train guideshandle personal identifiable informationmanage conservation of natural and cultural heritageread mapsspeak different languagesmanage health and safety standardshandle veterinary emergenciesensure health and safety of visitorsengage local communities in the management of natural protected areasfollow ethical code of conduct in tourismmanage tourist groupswelcome tour groupsmaintain customer serviceperform clerical dutiesprovide tourism related informationcollect visitor feesadminister tour contract detailsselect visitor routesmaintain relationship with suppliersinform visitors at tour sitesregister visitorsmonitor visitor toursprovide visitor informationuse different communication channelscreate solutions to problemssupport local tourismconduct educational activitiesescort visitors to places of interestassemble visitor suppliesmeasure customer feedbackmaintain incident reporting recordsdistribute local information materialsassist clients with special needspromote recreation activitiesdemonstrate intercultural competences in hospitality servicesidentify plants characteristicshandle customer complaintsmonitor nature conservationmaintain relationships with doctorsapply foreign languages in tourismadvise on nature conservationinspire enthusiasm for natureplan measures to safeguard cultural heritageplan measures to safeguard natural protected areas