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park guide

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Description

Park guides assist visitors, interpret cultural and natural heritage and provide information and guidance to tourists in parks such as wildlife, amusement and nature parks.

EssentialOptional

Theoretical Knowledge

local geography local area tourism industry geographical areas relevant to tourism sightseeing information plant species environmental impact of tourism animal species natural areas maintenance tourism market

Practical Skills

train guides handle personal identifiable information manage conservation of natural and cultural heritage read maps speak different languages manage health and safety standards handle veterinary emergencies ensure health and safety of visitors engage local communities in the management of natural protected areas follow ethical code of conduct in tourism manage tourist groups welcome tour groups maintain customer service perform clerical duties provide tourism related information collect visitor fees administer tour contract details select visitor routes maintain relationship with suppliers inform visitors at tour sites register visitors monitor visitor tours provide visitor information use different communication channels create solutions to problems support local tourism conduct educational activities escort visitors to places of interest assemble visitor supplies measure customer feedback maintain incident reporting records distribute local information materials assist clients with special needs promote recreation activities demonstrate intercultural competences in hospitality services identify plants characteristics handle customer complaints monitor nature conservation maintain relationships with doctors apply foreign languages in tourism advise on nature conservation inspire enthusiasm for nature plan measures to safeguard cultural heritage plan measures to safeguard natural protected areas