Description
Sales account managers serve as intermediators between clients and the organisation, managing both sales and long term relations with the client. They have knowledge about products and services and develop contracts with customers.
EssentialOptional
Theoretical Knowledge
Practical Skills
implement customer follow-upproduce sales reportsensure client orientationstudy sales levels of productsprospect new customersmanage contractskeep records on salesbuild business relationshipsperform customers’ needs analysisapply company policiesforecast account metricsmaximise sales revenuesuse customer relationship management softwarenegotiate priceperform data analysismaintain customer recordsuse communication techniquesuse content management system softwaredeliver a sales pitchperform market researchspeak different languagespose questions referring to documentsadapt to changing situations