motor vehicle shop manager

Description

Motor vehicle shop managers assume responsibility for activities and staff in a vehicle showroom. They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.

EssentialOptional

Theoretical Knowledge

employment law new vehicles on the market types of vehicles legal requirements for operating in the automotive retail sector sales activities car controls

Practical Skills

measure customer feedback operate dealership management system negotiate with stakeholders ensure client orientation study sales levels of products order vehicles apply health and safety standards ensure correct goods labelling supervise merchandise displays obtain relevant licenses ensure compliance with purchasing and contracting regulations perform procurement processes set commercial strategies in vehicle showroom oversee promotional sales prices manage staff set up pricing strategies set sales goals adhere to organisational guidelines develop dealership forecasts order supplies manage budgets maintain relationship with suppliers maximise sales revenues monitor customer service negotiate buying conditions negotiate sales contracts recruit employees maintain relationship with customers organise resources for the vehicle showroom manage theft prevention use different communication channels oversee the presentation of vehicles in dealership provide information on trade-in options execute marketing plan advise on vehicle characteristics advise customers on usage of vehicles advise customers on financing options for vehicles negotiate with key stakeholders in the automotive retail sector