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toys and games specialised seller

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Description

Toys and games specialised sellers sell toys and games in specialised shops.

EssentialOptional

Theoretical Knowledge

characteristics of servicestoys and games trendstoys and games safety recommendationstoys and games categoriesproduct comprehensiontypes of toy materialse-commerce systemscharacteristics of productssales argumentation

Practical Skills

provide customer guidance on product selectionplan aftersales arrangementscarry out active sellingmaintain store cleanlinessprevent shopliftingapply numeracy skillsensure compliance with legal requirementsmonitor stock levelidentify customer's needscarry out order intakesell toys and gamesexamine merchandisedemonstrate products' featuresinspect toys and games for damageoperate cash registerprocess refundsprovide customer follow-up servicesorganise storage facilitiesguarantee customer satisfactionissue sales invoicesorganise product displaycarry out products preparationstock shelvesuse different communication channelsdemonstrate functionality of toys and games