funeral services director

Description

Funeral services directors coordinate the logistics of funerals. They support the deceased family by arranging the details concerning the location, dates and times of memorial services. Funeral services directors contact representatives of the cemetery to prepare the site, plan transportation for the deceased person, advise on the types of memorials and legal requirements or paperwork. Funeral services directors organise the daily operations of the crematorium. They oversee the staff's activities in the crematorium and ensure that they deliver services according to legal requirements. They monitor the crematorium service revenue budget and develop and maintain operational rules within the crematorium.

EssentialOptional

Theoretical Knowledge

business knowledge business management principles

Practical Skills

manage financial aspects of a company train employees advise on funeral services oversee cremations develop organisational policies apply health and safety standards manage staff apply organisational techniques administer appointments maintain customer service promote human rights prepare ceremonial locations manage budgets show diplomacy greet guests develop professional network maintain personal hygiene standards recruit employees provide directions to guests coordinate catering analyse financial performance of a company prepare coffins for cremation maintain inventory of tools work ergonomically operate cremation equipment manage emergency evacuation plans liaise with local authorities maintain professional administration provide emotional support to the bereaved perform religious ceremonies keep personal administration drive vehicles in processions manage funeral equipment embalm bodies dress bodies provide visitor information relate empathetically assist with funeral planning apply business acumen manage maintenance operations transfer coffins respond to visitor complaints control minor maintenance