Description
Emergency medical dispatchers respond to urgent calls made to the control center, take information about the emergency situation, the address and other details and dispatch the nearest ambulance or paramedic helicopter.
EssentialOptional
Theoretical Knowledge
Practical Skills
prioritise emergenciestolerate stressmanage dispatch software systemscommunicate verbal instructionspersonnel planning in emergency responseprovide advice to emergency callerswork in multidisciplinary teams related to emergency carelog emergency call information electronicallymanage multiple patients simultaneouslyoperate an emergency communication systemsupport distressed emergency callersadhere to organisational guidelinescomply with legislation related to health careanswer emergency callscomply with quality standards related to healthcare practicelisten activelydispatch ambulanceshow intercultural awarenesscoordinate with other emergency servicescommunicate in foreign languages with health service providersobserve confidentiality