Description
Technical sales representatives act for a business to sell its merchandise while providing technical insight for customers.
EssentialOptional
Theoretical Knowledge
characteristics of servicessales promotion techniquesproduct comprehensioncharacteristics of productselectronic and telecommunication equipmentICT software specificationsmultimedia systemselectronic businesshardware, plumbing and heating equipment productsindustrial toolscredit card paymentselectronic communicationmachinery productsconsumer protectione-procurementsales strategiesinternational commercial transactions rulesoffice equipmentmining, construction and civil engineering machinery productse-commerce systemssales activitiesagricultural equipmenttypes of aircraftmarket pricingtextile industry machinery productstypes of maritime vesselschemical products
Practical Skills
keep records of customer interactionsupervise sales activitiesdemonstrate motivation for salesimplement customer follow-upensure compliance with legal requirementsapply technical communication skillsproduce sales reportsensure client orientationprospect new customersrecord customers' personal datamanage schedule of tasksimplement sales strategiesdemonstrate products' featureskeep records on salesprovide customer follow-up servicescontact customershave computer literacyguarantee customer satisfactionuse customer relationship management softwaremaintain relationship with customersanswer requests for quotationcommunicate with customersrespond to customers' inquiriesimplement marketing strategiesspeak different languagesperform customers’ needs analysisaddress problems criticallyissue sales invoicescreate solutions to problems