Description
Front of house managers are responsible for those areas of a live event venue that are accessible to the public. They make sure interaction with the customers or visitors goes smoothly and professionally. Front of house managers are responsible for ticket sales, any refreshments, and make sure spaces accessible to the public are set out properly. They interact with the venue manager and the stage manager.
EssentialOptional
Theoretical Knowledge
Practical Skills
assess cleanliness of areasmonitor guest accessensure health and safety of visitorsmanage staffmanage a teamprevent fire in a performance environmentreact to emergency situations in a live performance environmentsupervise event staffmonitor ticketingcarry out end of day accountspromote health and safetynegotiate health and safety issues with third partiesprovide first aidhandle customer complaintsperform first fire interventionmonitor check-out point