Description
Tourist guides assist individuals or groups during travel or sightseeing tours or at places of touristic interest, such as museums, art facilities, monuments and public places. They help people to interpret the cultural and natural heritage of an object, place or area and provide information and guidance in the language of their choice.
EssentialOptional
Theoretical Knowledge
Practical Skills
train guidesassist clients with special needsspeak different languagesensure health and safety of visitorsengage local communities in the management of natural protected areasmanage tourist groupsbuild a network of suppliers in tourismmaintain customer serviceperform clerical dutiescollect visitor feesselect visitor routesinform visitors at tour sitesregister visitorsmonitor visitor toursprovide visitor informationeducate on sustainable tourismuse different communication channelscreate solutions to problemssupport local tourismconduct educational activitiesescort visitors to places of interestassemble visitor suppliesmeasure customer feedbackhandle personal identifiable informationmaintain incident reporting recordsread mapstransport visitorsdistribute local information materialspromote recreation activitiesdemonstrate intercultural competences in hospitality servicesidentify plants characteristicshandle customer complaintsresearch visitor toursfollow ethical code of conduct in tourismwelcome tour groupsmaintain relationships with doctorsapply foreign languages in tourismadvise on nature conservationprovide tourism related informationadminister tour contract detailsmaintain relationship with suppliersuse e-tourism platformspromote virtual reality travelling experiencesinspire enthusiasm for natureimprove customer traveling experiences with augmented reality