← Back to directory

computer hardware repair technician

View on ESCO Portal

Description

Computer hardware repair technicians install, examine, test and repair computer hardware and peripheral components. They test computers' functionality, identify the problems and replace damaged components and parts.

EssentialOptional

Theoretical Knowledge

hardware components suppliers electronics ICT hardware specifications

Practical Skills

demonstrate use of hardware perform test run test computer hardware apply company policies use repair manuals maintain customer service provide customer follow-up services replace defect components assemble hardware components provide customer information related to repairs maintain equipment implement a virtual private network use ICT hardware perform maintenance on installed equipment create solutions to problems repair equipment on site maintain records of maintenance interventions install software apply technical communication skills train employees implement anti-virus software make independent operating decisions ensure compliance with warranty contracts manage schedule of tasks maintain professional administration administer appointments implement a firewall manage a small-to-medium business order supplies work in shifts maintain relationship with suppliers report to the team leader communicate by telephone issue sales invoices develop professional network use e-services perform services in a flexible manner observe confidentiality negotiate supplier arrangements remove computer virus or malware from a computer drive vehicles