Description
Passport officers provide passports and other travel documents such as certificates of identity and refugee travel documents. They also keep record of all provided passports.
EssentialOptional
Theoretical Knowledge
Practical Skills
use communication techniquescomply with legal regulationsprocess applicationskeep records of passportsmonitor customer servicecheck official documentstolerate stressensure proper document managementuse microsoft officeliaise with colleaguesprotect personal data and privacykeep task recordsrespond to enquiriesuse different communication channelslisten activelyuse an application-specific interfacecreate solutions to problems