youth information worker

Description

Youth information workers deliver youth information, guidance and counselling services in a variety of settings in order to empower young people and support their wellbeing and autonomy. They ensure that those services are accessible, resourced and welcoming for young people and run activities aimed at reaching the entire youth population, by means that are effective and appropriate for different groups and needs. Youth information workers aim to enable young people to make their own informed choices and become active citizens. They work in close partnership with other services.

EssentialOptional

Theoretical Knowledge

communication principles youth work principles project management youth-centred approach media and information literacy social media management

Practical Skills

identify information needs of young people give constructive feedback establish connections with young people mentor individuals maintain privacy provide information train employees support the autonomy of young people apply quality standards in youth services reach out to diverse youth identify customer's needs manage youth information services organise information services collaborate through digital technologies cooperate with professionals assess the development of youth address problems critically develop non-formal educational activities write work-related reports exercise patience communicate professionally with colleagues in other fields develop professional network manage data, information and digital content communicate with youth listen actively empower young people provide youth information counselling maintain updated professional knowledge support the positiveness of youths