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shop supervisor

View on ESCO Portal

Description

Shop supervisors are responsible for the smooth operation of stores according to regulations and company policy. They oversee business activities such budgets, inventory and customer service. Shop supervisors also monitor employees' performance and ensure that goals are being met.

EssentialOptional

Theoretical Knowledge

health, safety and hygiene legislationaccounting techniquesproduct comprehensionmarket research

Practical Skills

train employeescontrol of expensesensure compliance with purchasing and contracting regulationsoversee promotional sales pricesmanage staffapply company policiesmanage budgetsmonitor customer servicemonitor proper product handlingrecruit employeessupervise sales activitiesmanage revenueimprove business processesanalyse consumer buying trendsmaintain transaction's reportsset up pricing strategieswrite work-related reportsorder suppliesmaintain relationship with suppliersmaximise sales revenuesorganise product displayplan marketing strategymanage inventoryinvestigate customer complaints of food productsmanage theft prevention

Data Source: ESCO v1.2.1 Classification · European Commission

Supported by

EUPortugal GovAmadora City

Incubated by

Amadora InovaIAPMEI

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