Description
Cabin crew instructors teach trainees all the matters regarding the operations in aircraft cabins. They teach, depending on the type of airplane, the operation carried out in the aircraft, the pre and post flight checks, the safety procedures, the service equipment, and client service procedures and formalities.
EssentialOptional
Theoretical Knowledge
Practical Skills
teach customer service techniquesprepare examinations for vocational coursesapply technical communication skillsanalyse work-related written reportsevaluate education programmesassist students in their learninggive instructions to staffsatisfy customersassess studentswrite work-related reportscommunicate with customersuse different communication channelsteach air cabin crew proceduresperform routine flight operations checksprovide food and beveragestrain employeescooperate with colleaguesadvise on teaching methodscarry out pre-flight dutiescoach employeesprovide high quality customer servicemonitor customer serviceconduct full-scale emergency plan exercisesidentify clients' needs